1. Introduction

Hercules Construction & Rénovation Inc. (“we”, “our”, or “us”) is committed to protecting your personal information and your privacy.

This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, forms, or services.
 

2. Information We Collect

We may collect the following personal information:

• Full name

• Phone number

• Email address

• Project details (renovation type, budget, location, etc.)

We may also collect technical data such as:

• IP address

• Browser type

• Device information

• Website usage data
   

3. How We Collect Information

We collect information through:

• Website contact forms

• Facebook and Instagram lead forms

• Direct communication (phone, email, messages)

• Cookies and tracking technologies
   

4. How We Use Your Information

Your information is used for the following purposes:

• To contact you regarding your renovation project

• To provide estimates and service information

• To communicate and follow up on inquiries

• To improve our website and marketing efforts

We do not sell or rent your personal information.
 

5. Online Forms

When you submit your information through our website or advertising forms (such as Facebook Lead Ads), you consent to us collecting and using that information to contact you regarding your request.

We only collect the information necessary to provide our services and respond to your inquiry.
 

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website performance.

This includes tools such as:

• Meta Pixel (Facebook Pixel)

• Google Analytics or similar tools

These technologies may collect information such as:

• Pages visited

• Time spent on the site

• Actions taken on the website

You can disable cookies through your browser settings.
 

7. Use of Meta Pixel and Advertising Tools

We use Meta Pixel to measure the effectiveness of our advertising and to better understand how users interact with our website.

This may allow us to:

• Show relevant ads

• Improve marketing performance

• Retarget website visitors

Data collected is processed in accordance with Meta’s privacy policies.
 

8. Use of Google Services

We may use Google services such as Google Analytics or other tools to monitor website traffic and improve user experience.

Google may collect and process data in accordance with its own privacy policies.
 

9. Use of Third-Party Tools

To operate our business efficiently, we may use trusted third-party tools, including:

• CRM systems (such as Zoho)

• Communication tools

• Artificial intelligence tools (such as ChatGPT or similar technologies)

These tools may process or store your information strictly for:

• Managing client inquiries

• Organizing project data

• Improving communication and efficiency

We take reasonable steps to ensure these providers handle your data securely.
 

10. Data Sharing

We do not share your personal information with third parties, except:

• When necessary to provide our services

• When required by law

Your information remains confidential and is only used for legitimate business purposes.
 

11. Data Security

We take appropriate measures to protect your personal information against unauthorized access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.
 

12. Your Consent

By submitting your information through our website, forms, or advertisements, you consent to the collection and use of your information as outlined in this Privacy Policy.
 

13. Your Rights

You may request to:

• Access your personal information

• Correct or update your information

• Request deletion of your data

To do so, contact us using the information below.
 

14. Contact Information

Hercules Construction & Rénovation Inc.
Email: info@herculesconstruction.ca
Website: www.herculesconstruction.ca